Receive patient feedback and use this information to benchmark and improve your practice with Talksoft Survey+.
Improve your patients’ experiences and your practice's performance with 3-5 minute patient surveys that provide live data.
Knowing how a patient feels after a visit with your office gives you a clear advantage. Satisfied and happy patients not only have better outcomes, but also have higher retention rates.
On the other hand, unsatisfied patients can put your reputation at risk if you don’t provide them a platform to be heard and have a plan to respond to their concerns.
Survey+ allows you to understand your patient’s experience through post-visit Surveys.
Key Features of Survey+
- Survey+ helps medical practices benchmark physicians and locations across all practices, helping identify needed improvements.
- Log-in through your secure, private, online patient experience dashboard to view results and to benchmark your office against CG-CAHPS data and against other practices on the platform.
- Survey questions are designed by industry leaders and are specialty specific, so there are no surveys to write.
- Automated monthly reports provide you with actionable items you need to increase revenue, patient engagement, and satisfaction.
- Enjoy reliable survey support services that uphold patient confidentiality and achieve 25-40% completion rates.
- Survey+ helps to improve patient outcomes and mitigate risk by making it simple for providers to quickly identify areas where action needs to be taken.
Realtime Results at your Fingertips
Our Survey+ Dashboard allows providers, administrators, and practices to identify problems in real-time and make improvements to affect the outcomes of:
- Provider Communications
- Practice Operations
- Customer Service
Your practice can also compare it’s performance with benchmarking tools within your own practice, as well as with nationwide practices on the Survey platform and CG-CAHPS, a standardized tool to measure patient perceptions of care.
Our Survey tool also comes with additional speciality-specific questions including:
- Health Center
- Ambulatory Surgery Center
Our core survey is pre-designed by professionals and leaders in the industry to ensure we are asking the right questions for healthcare today.
Star Rating System
The results and scores of the patients surveys can be used on your website. We provide five star ratings for each provider that are automatically updated with patient reviews. Having this rating on your website can help you retain your valued patients and attract new ones.
Contact Talksoft today at (866) 966-4700 or email@example.com to find out more about how our Survey+ solution can help your patients be heard.