Healthcare Initiatives


1. Meaningful Use Certification

Talksoft has achieved Office of the National Coordinator for Health Information Technology (ONC-HIT) 2014 Edition Modular Certification of Talksoft Outreach 3.0 via Drummond Group, an Authorized Certification Body (ACB) that has been empowered to test software for compliance with the requirements of the federal government's program.

The stamp of approval designates that Talksoft Outreach 3.0 offers the functionality that enables eligible providers and hospitals to meet Stage 1 and Stage 2 Meaningful Use requirements, qualifying these organizations to receive payments under the ongoing EHR adoption program.

Talksoft Outreach 3.0 was tested to be in accordance with applicable standards and certification criteria put forth by the Department of Health and Human Services (HHS).

2. ACO (Accountable Care Organizations) and PCMH (Patient Centered Medical Home)

Talksoft's messaging platform enables these organizations to customize patient contact to achieve improved patient outcomes and satisfaction targets.

3. Population Health

Talksoft's messaging platform gives healthcare systems a way to orchestrate improvements in the health outcomes of their patients. The composition of a healthcare systems' patient population is similar to how an orchestra contains different instruments, which could be patients of different age, race, or degree of care needed.

A patient who is healthy and who is having better outcomes can be thought of as an instrument playing in tune. An organization that is successfully improving patient outcomes could be thought of as a conductor who works to have all patients playing in tune (healthy). Each patient needs to be communicated to in a different way, or at a different pitch, so that they can play in harmony.

One of the key challenges facing organizations is keeping communication lines open between doctors and their patients when they are not together in the office. There is a level of communication that occurs in an office visit that is lost once a patient leaves. Talksoft's periodic messaging routines can be enough to prompt patients at key times, recommending they take certain actions that are needed.

Instead of speaking "at" patients, Talksoft services enable you to speak with them - using our interactive phone, text, email, and mobile app messaging to assist in the continuum of care and achieve population health objectives.