Talksoft Featured in Case Study on Meaningful Use and Practice Efficiency
Hamilton, NJ - Mar 17, 2014 -- Talksoft is featured in a recently published Case Study by MEDENT PM/EMR highlighting the effectiveness of Talksoft services in helping to achieve Meaningful Use and increase practice efficiency. The case study focuses on Trumbull Mahoning Medical Medical Group, a Talksoft customer using MEDENT's Practice Management and EMR since 2000.
The Case Study explains the value of implementing Talksoft and the positive impacts that it has had on the practice. The integration between Talksoft and MEDENT provides the ease-of-use that facilitates a good solution for offices.
"When I learned that MEDENT had affiliated with Talksoft and that the two systems were integrated, moving to Talksoft was a no brainer," states Debra Stevens, Office Manager, Trumbull Mahoning Medical Group. "I had immediate confidence in any company with which MEDENT had affiliated. We switched to Talksoft and we've been extremely pleased with the interface and its integration with MEDENT. It is very easy to use. Talksoft does all of the work, and we don't have to use valuable staff time to call and remind patients of their appointments. We can see at a glance that a patient has been reached and that a message was left. We know who wants to re-schedule. If a patient complains that they were not called, staff can easily verify whether a call was made and what occurred since the system keeps a complete history of all calls."
The benefits of the Talksoft implementation additionally helped the office to achieve Meaningful Use.
"We could not have met Meaningful Use without MEDENT," states Debra Stevens, Office Manager, Trumbull Mahoning Medical Group. "MEDENT's Disease Management enables us to identify which patients need preventative follow-up and which are up-to-date. Doctors and nurses can easily check how they are doing, and for attestation I simply run a report. MEDENT has enabled us to become more efficient, and its integration with Talksoft's appointment reminder software saves valuable staff time."
For more information on the Talksoft services in action, the full case study is available here.
Founded in 1997, Talksoft is a provider of cloud-based reminder and messaging services over telephone and global data networks. Talksoft's service based approach provides affordable solutions for businesses of any size by harnessing technologies once available only to large companies in niche markets. Subscribers pay only a usage-based fee -- there are no long-term contract commitments, and no computer hardware purchases. For more information, call (855) TALKSOFT or visit talksoftonline.com.
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